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Returns

We want you to be happy with your purchase and understand that shopping online sometimes doesn't go as planned. We've got you covered!

We offer returns within 30 days of delivery.
Items must be in original condition, unworn, have tags still attached and original packaging intact. We do not accept returns for sale items & earrings.

Please note that we do not cover return shipping costs & are not responsible for lost packages. 

Returns must be shipped to the following address:

HOUSE OF VI
3139 43 Street SW
Calgary, Alberta
T3E3N9 CANADA

 

WHAT IF MY PRODUCT IS FAULTY?

Don’t worry, we’ve got you! If you’ve received a damaged or incorrect item, please send us an email to hello@house-of-vi.com with a photo of the item and your order number and we will be happy to help.

 

 

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